Last Updated: January 2026

Zid Baaz Privacy Policy — Our Commitment to Protecting Your Data

How we collect, store, and protect your personal information — all clearly laid out here. At Zid Baaz, we believe transparency is the best policy.

SSL encryption

256-Bit Protection

No Third Parties

Data Is Never Sold

Your Control

Delete Anytime

Secure servers

Encrypted storage

Why we take your privacy seriously

The key pillars of data protection at Zid Baaz

End-to-End Encryption
Every transaction and piece of personal information is protected with 256-bit SSL encryption — no one can intercept or read your data in transit.
Data Is Never Sold
Zid Baaz never sells your personal data to third parties. Your information is used solely to improve our services.
Your Own Control
You can update your profile, view your information, or request account deletion at any time.
Secure data storage
All user data is stored on secure, encrypted servers. Regular security audits are conducted.
Spam-Free Communication
We do not send unsolicited ads or SMS unless you opt in. Manage your notification preferences from Settings.
Regular security updates
Zid Baaz continuously updates its security measures to keep your data protected at all times.
01

What information we collect

Every step of the way, from registration onwards

When you create an account or use our services on Zid Baaz, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically from your device or browser.

Information you provide directly:

  • Name, date of birth & gender
  • Mobile number & email address (if provided)
  • National ID or passport number (for KYC verification)
  • Mobile banking number (bKash/Nagad/Rocket)
  • Messages and attachments sent to support

Information collected automatically:

  • IP address and approximate location
  • Device type, operating system, and browser version
  • Logs of your activity and time spent on the platform
  • Cookies & session data

We only collect the information that is genuinely necessary to provide our services. We have no interest in collecting data beyond what is needed.

02

How We Use the Data We Collect

Purpose & limits of use

Every purpose for which your data is used on Zid Baaz is clearly outlined below:

Data Type Purpose of use Mandatory?
Name & mobile number Account Registration & Verification Yes
Identity Document KYC Verification & Fraud Prevention Before Withdrawal
Mobile banking number Payment & withdrawal process Yes
IP & Device Information Security monitoring Automatic
Usage type Service improvement & personalization Automatic

We may use your information to send you relevant offers and promotions. However, you can opt out of these communications at any time.

03

Sharing Information with Third Parties

When and with whom your data is shared

Zid Baaz does not sell your data. However, limited information may be shared with trusted parties in specific circumstances:

  • Payment processor: Only necessary information is shared with bKash, Nagad, or Rocket to process your transactions
  • KYC Partner: With authorized verification agencies for identity verification
  • Law Enforcement: When required by court order or legal obligation
  • Technology service provider: Server, cloud, and security service providers — they are not permitted to use your data for their own purposes

Whenever we engage any third-party partner, we ensure they comply with our Privacy Policy. We take full responsibility for the protection of your data.

04

Cookies & tracking technologies

How it is used to improve your website experience

Zid Baaz uses cookies on its website to make your experience smoother and more comfortable. Cookies are small files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your preferences such as language and settings
  • Analytics Cookies: To understand which pages are used most — anonymous data only

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

05

How Long Your Data Is Retained

Data Retention Policy

Zid Baaz retains your data only for as long as necessary. The specific retention periods are outlined below:

  • Active Account: Data is retained for as long as your account remains active
  • Closed Accounts: Transaction records are retained for up to 5 years to meet legal obligations
  • KYC Documents: Up to 3 years after account closure
  • Support conversations: Up to 1 Year
  • Log Data: Up to 90 days

After the specified retention period, your data is permanently deleted or anonymized so that you can no longer be identified.

06

Your Privacy Rights

What You Can Do

As a Zid Baaz user, you have the following rights over your personal data:

Right to access

The right to know what information we hold about you

Right to Rectification

Right to Correct or Update Your Information

Right to Erasure

Request deletion of your data, subject to applicable legal requirements

Portability

Right to download your data in a portable, readable format

Right to Object

Right to object to the use of your data for specific purposes

Right to restriction

Request to Restrict Data Use During an Ongoing Investigation

To exercise this right, email us at support@zidbaaz.app or reach out via live chat. We will respond within 30 days.

07

Protection of Minors' Data

No data collected from anyone under 18

Zid Baaz is a platform strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor has created an account by mistake and we become aware of it, the account will be closed immediately and all associated data will be deleted.

If you become aware of a minor using this platform, please contact us immediately. Parents and guardians are urged to remain vigilant.

08

Privacy policy updates & contact

How We Notify You of Updates

Zid Baaz may update this Privacy Policy from time to time. For any significant changes, we will notify you via SMS to your registered mobile number or through an in-app notification.

The date of any update will always be shown at the top of this page. Continued use of the platform following any changes constitutes acceptance of the revised policy.

For any privacy-related questions or concerns:

  • Email: support@zidbaaz.app
  • Live Chat: Available 24/7 within the platform

Frequently Asked Questions

Everything You Need to Know About Your Account & the App

If there is any incorrect information on your account, contact us directly via live chat or at support@zidbaaz.app. A copy of your National ID is required for name changes to confirm true ownership. For mobile number changes, an OTP verification will be sent to the old number. If the old number is no longer active, manual verification via ID document will be carried out. Changes are typically processed within 1–3 business days.

Yes, Zid Baaz has a mobile app. It may not be available directly on the Google Play Store or Apple App Store, so we recommend downloading the APK file from our official website at zidbaaz.app. Before downloading, please enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings. Once installed, you can log in using your existing credentials. If you run into any issues, reach out via live chat and our team will assist you right away.

Safe Betting

Your information is secure — get started with complete peace of mind

Your privacy is the top priority at Zid Baaz. Register now and enjoy the best betting experience in Bangladesh.

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